Reduce Data Center Insurance Premiums

Uptime Institute President Lee Kirby and Stephen Douglas, Risk…
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Identifying Lurking Vulnerabilities in the World’s Best-Run Data Centers

Peer-based critiques drive continuous improvement, identify lurking…

Ignore Data Center Water Consumption at Your Own Peril

Will drought dry up the digital economy? With water scarcity…
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Bank of Canada Achieves Operational Excellence

The team approach helped the Bank earn Uptime Institute's M&O…

IT Sustainability Supports Enterprise-Wide Efforts

Raytheon integrates corporate sustainability to achieve savings…

Tier Certification for Modular and Phased Construction

Special care must be taken on modular and phased construction…
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Failure Doesn't Keep Business Hours: 24x7 Coverage

A statistical justification for 24x7 coverage By Richard Van…

Examining and Learning from Complex Systems Failures

Conventional wisdom blames “human error” for the majority…

IT Chargeback Drives Efficiency

Allocating IT costs to internal customers improves accountability,…
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AIG Tells How It Raised Its Level of Operations Excellence

By Kevin Heslin and Lee Kirby Driving operational excellence…