
IT Sustainability Supports Enterprise-Wide Efforts
ExecutiveRaytheon integrates corporate sustainability to achieve savings and recognition
By Brian J. Moore
With a history of innovation spanning 92 years, Raytheon Company provides state-of-the-art electronics, mission systems integration, and…

Tier Certification for Modular and Phased Construction
ExecutiveSpecial care must be taken on modular and phased construction projects to avoid compromising reliability goals. Shared system coordination could defeat your Tier Certification objective
By Chris Brown
Today, we often see data center owners…

Failure Doesn't Keep Business Hours: 24x7 Coverage
Executive, OperationsA statistical justification for 24x7 coverage
By Richard Van Loo
As a result of performing numerous operational assessments at data centers around the world, Uptime Institute has observed that staffing levels at data centers vary greatly…

Examining and Learning from Complex Systems Failures
ExecutiveConventional wisdom blames “human error” for the majority of outages, but those failures are incorrectly attributed to front-line operator errors, rather than management mistakes
By Julian Kudritzki, with Anne Corning
Data centers,…

IT Chargeback Drives Efficiency
ExecutiveAllocating IT costs to internal customers improves accountability, cuts waste
By Scott Killian
You’ve heard the complaints many times before: IT costs too much. I have no idea what I’m paying for. I can’t accurately budget for IT…

AIG Tells How It Raised Its Level of Operations Excellence
Executive, OperationsBy Kevin Heslin and Lee Kirby
Driving operational excellence across multiple data centers is exponentially more difficult than managing just one. Technical complexity multiplies as you move to different sites, regions, and countries where…

Meeting the M&O Challenge of Managing a Diverse Data Center Footprint: John Sheputis and Don Jenkins, Infomart
Executive, OperationsBy Matt Stansberry and Lee Kirby
Driving operational excellence across multiple data centers is exponentially more difficult than managing just one. Technical complexity multiplies as you move to different sites, regions, and countries where…

The Calibrated Data Center: Using Predictive Modeling
Executive, OperationsBetter information leads to better decisions
By Jose Ruiz
New tools have dramatically enhanced the ability of data center operators to base decisions regarding capacity planning and operational performance like move, adds, and changes on…

Avoiding Data Center Construction Problems
Design, ExecutiveExperience, teamwork, and third-party verification are keys to avoiding data center construction problems
By Keith Klesner
In 2014, Uptime Institute spoke to the common conflicts between data center owners and designers. In our paper, “Resolving…

Improve Project Success Through Mission Critical Commissioning
Design, ExecutiveRigorous testing of data center components should be a continuous process
By Ryan Orr, with Chris Brown and Ed Rafter
Many data center owners and others commonly believe that commissioning takes place only in the last few days before the…