Major publicly reported outages in 2024 were longer and, therefore, more impactful than in previous years because of the growing number of ransomware attacks, according to data compiled by Uptime Intelligence. The data also shows an increase in the proportion of outages that were caused deliberately. The latest data relating to major publicly reported outages […]
Over the past year, data center operators have reduced formal mentorship programs and workforce initiatives, but this seems to have had little impact on the number of successfully recruited new hires, according to findings from the Uptime Institute Data Center Staffing and Recruitment Survey 2024. While such programs are generally regarded as effective in attracting […]
Many employees approach AI-based systems in the workplace with a level of mistrust. This lack of trust can slow the implementation of new tools and systems, alienate staff and reduce productivity. Data center managers can avoid this outcome by understanding the factors that drive mistrust in AI and devising a strategy to minimize them. Perceived […]
Human error has been — and remains to be — a major cause of outages in data centers. Uptime Intelligence’s research shows that about four in 10 operators have had a major outage in the past three years in which human error played a role (Annual outage analysis 2023). Half of these respondents said errors […]