Failure Doesn’t Keep Business Hours: 24×7 Coverage
A statistical justification for 24x7 coverage
By Richard Van…
Examining and Learning from Complex Systems Failures
Conventional wisdom blames “human error” for the majority…
IT Chargeback Drives Efficiency
Allocating IT costs to internal customers improves accountability,…
AIG Tells How It Raised Its Level of Operations Excellence
By Kevin Heslin and Lee Kirby
Driving operational excellence…
Meeting the M&O Challenge of Managing a Diverse Data Center Footprint: John Sheputis and Don Jenkins, Infomart
By Matt Stansberry and Lee Kirby
Driving operational excellence…
The Calibrated Data Center: Using Predictive Modeling
Better information leads to better decisions
By Jose Ruiz
New…
Avoiding Data Center Construction Problems
Experience, teamwork, and third-party verification are keys to…
Improve Project Success Through Mission Critical Commissioning
Rigorous testing of data center components should be a continuous…
Data center design goals and certification of proven achievement are not the same
On March 13, 2015, Data Center Knowledge published an article…
Proper Data Center Staffing is Key to Reliable Operations
The care and feeding of a data center
By Richard F. Van Loo
Managing…