Entries by Kevin Heslin

Fire Suppression Systems Bring Unexpected Risk

Hazards include server damage from loud noise during discharge of inert gas fire suppression systems By Kevin Heslin, with contributions from Scott Good and Pitt Turner A downtime incident in Europe has rekindled interest in a topic that never seems more than a spark away from becoming a heated discussion. In that incident, the accidental […]

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Myths and Misconceptions Regarding the Uptime Institute’s Tier Certification System

True or false? When it comes to Tier Certification, just ask Uptime Institute By Uptime Institute Staff Uptime Institute’s Tier Classification System for data centers has reached the two-decade mark. Since its creation in the mid-1990s, Tiers has evolved from a shared industry terminology into the global standard for third-party validation of data center critical […]

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Top Considerations for Addressing Data Center Facilities Management Risks

Uptime Institute recently published “Top Considerations for Addressing Data Center Facilities Management Risks,” a guide for reducing data center risks in enterprise IT organizations . The guide comprises 14 top considerations useful for designing and running an enterprise-grade data center facilities management program. The full guide is available for download on the Uptime Institute website. […]

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Japan’s Biggest Provider of Critical IT Services Earns M&O Stamp of Approval

Nearly perfect M&O Stamp of Approval scores prove that NRI’s data centers operations are world class By Kevin Heslin Nomura Research Institute, Ltd. (NRI), a ¥18 billion ($US169 million) company that provides consulting, financial IT solutions, industrial IT solutions, and IT platform services mainly to a global financial marketplace, has earned Uptime Institute Management and […]

Reconsider Your Diesel Fuel Supply

New diesel formulations put your generators at risk By Bernard Oegema, Pat Smyth, Brian Ponstein, William “Bill” Klein, and Martin Wesolowski The increased use of biodiesel has increased the risk to the diesel infrastructure of data centers and other facilities first noted with the adoption of ultralow sulfur diesel (ULSD) in 2006. The U.S. Environmental […]

CenturyLink Benefits from Its Commitment to Excellence

David Meredith says that CenturyLink’s involvement, including the M&O Stamp of Approval, with Uptime Institute provides mutual benefits. Uptime Institute’s Risk Journal for IT Infrastructure is the most recent example. CenturyLink’s commitment to operational excellence has become one of the company’s competitive advantages, and David Meredith, a senior VP at CenturyLink, has been an enthusiastic […]

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Luxembourg Colo Provides Multi-Tier Options

Luxconnect obtains different Tier Certifications to meet the needs of the changing market demands By Christine De Ridder LuxConnect, a multi-tenant, multi-tier data center and dark fiber network operator based in Luxembourg, developed an innovative strategy using Uptime Institute Tiers to differentiate the services and pricing it offers to key customer groups. In doing so, […]

ENTEL Achieves Uptime Institute Tier Certification of Operational Sustainability

Tier Certification of Operational Sustainability enhances ENTEL’s services to customers By Kevin Heslin ENTEL began operations in 1964 as a provider of national and international long distance telephone services to companies in Chile. Today it is a consolidated provider of integrated telecommunication services and information technologies services, meeting the needs of corporations and large companies […]

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When an Australian Government Department Required Operational Sustainability, Metronode Delivered

Senior facility manager calls achieving Tier Certification of Operational Sustainability “a dream” By Kevin Heslin The New South Wales (NSW) Department of Finance, Services and Innovation (DFSI) is a government service provider and regulator for the southeastern Australian state. DFSI supports many government functions, including sustainable government finances, major public works and maintenance programs, government […]

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LinkedIn’s Oregon Data Center Goes Live, Gains EIT Stamp of Approval

Uptime Institute recently awarded its Efficient IT (EIT) Stamp of Approval to LinkedIn for its new data center in Infomart Portland, signaling that the modern new facility had exceeded extremely high standards for enterprise leadership, operations, and computing infrastructure. These standards are designed to help organizations lower costs and increase efficiency, and leverage technology for […]