Entries by Kevin Heslin

IT Outages in the Airline Industry, A New Report by the GAO

Uptime Institute’s Annual outage analysis, published early this year, called attention to the persistent problem of IT service and data center outages. Coupled with our annual survey data on outages, the analysis explains, to a degree, why investments to date have not greatly reduced the outage problem — at least from an end-to-end service view. Gathering […]

Open19 expects 2019 to be the year of “Accelerated Adoption”

We have heard for a dozen years about the Open Computing Project (OCP) and their non-traditional approach to computing hardware, from the racks to the servers, storage and networking. And over the last few years to the Open19 Foundation started to promote their alternative platform which resembles the more traditional 19-inch rack approach we have […]

PG&E Turns Power Off (a.k.a. Climate Change and the Data Center)

In our October 2018 report, A mission-critical industry unprepared for climate change, Uptime Institute Intelligence urged data center operators and owners to plan for the effects of climate change. We specifically encouraged data center owners and operators to meet with government officials and utility executives to learn about local and regional disaster preparation and response plans. […]

Proposed NFPA 855 battery standard worries Data Center industry

A furious — but late — response to the National Fire Protection Association’s (NFPA’s) proposed standard 855, Standard for the Installation of Stationary Energy Storage, should put the whole data center industry on notice that it needs to increase its participation in standards development worldwide. This is not the first time professional bodies outside of […]

Renewed Pressure for Renewables to Power the Data Center

In a recent presentation at the Energy Smart data center conference in Stockholm, Gary Cook, the Greenpeace activist who has tracked data center carbon emissions for a decade, showed a slide of logos, indicating companies that have made a commitment to use 100 percent renewable energy for their IT. Cook showed the commitment started with […]

“Think Globally, Act Locally”: Re-Evaluating Data Center Resiliency in the Face of Climate Change

The 1970s-era environmental phrase “Think globally, act locally,” is an apt way for data center operators to consider the best approach to understand and address the effects of climate change on their facilities and IT operations TODAY. Globally, we all hear that climate change threatens to bring warmer temperatures, stronger storms, rising sea levels, and […]

Fire Suppression Systems Bring Unexpected Risk

Hazards include server damage from loud noise during discharge of inert gas fire suppression systems By Kevin Heslin, with contributions from Scott Good and Pitt Turner A downtime incident in Europe has rekindled interest in a topic that never seems more than a spark away from becoming a heated discussion. In that incident, the accidental […]

Myths and Misconceptions Regarding the Uptime Institute’s Tier Certification System

True or false? When it comes to Tier Certification, just ask Uptime Institute By Uptime Institute Staff Uptime Institute’s Tier Classification System for data centers has reached the two-decade mark. Since its creation in the mid-1990s, Tiers has evolved from a shared industry terminology into the global standard for third-party validation of data center critical […]

Top Considerations for Addressing Data Center Facilities Management Risks

Uptime Institute recently published “Top Considerations for Addressing Data Center Facilities Management Risks,” a guide for reducing data center risks in enterprise IT organizations . The guide comprises 14 top considerations useful for designing and running an enterprise-grade data center facilities management program. The full guide is available for download on the Uptime Institute website. […]

Japan’s Biggest Provider of Critical IT Services Earns M&O Stamp of Approval

Nearly perfect M&O Stamp of Approval scores prove that NRI’s data centers operations are world class By Kevin Heslin Nomura Research Institute, Ltd. (NRI), a ¥18 billion ($US169 million) company that provides consulting, financial IT solutions, industrial IT solutions, and IT platform services mainly to a global financial marketplace, has earned Uptime Institute Management and […]