One of the most widely cited metrics in the IT industry is for availability, expressed in the form of a number of nines: three nines for 99.9% availability (minutes of downtime per year), extending to six nines — 99.9999% — or even, very rarely, seven nines. What this should mean in practice is show in […]
In the movie “Mary Poppins,” Mr. Banks sings that a British bank must be run with precision, and that “Tradition, discipline and rules must be the tools.” Otherwise, he warns, “Disorder! Chaos!” will ensue. One rule, introduced by the UK Financial Conduct Authority (FCA) in 2018, suggests that disorder and chaos might be quite common […]
In a recent Uptime Institute Intelligence note, we considered a June 2019 report issued by the US General Accounting Office (GAO) on the IT resiliency of US airlines. The GAO wanted to better understand if the all-too-frequent IT outages and resultant chaos passengers face have any common causes and if so, how they could be […]
The spectacular growth of the public cloud has many drivers, only one of which is the deployment, redevelopment or migration of enterprise IT into the cloud. But many groups within the industry — data center builders and operators, hardware and software suppliers, networking companies, and providers of skills and services alike — are closely watching […]
Recently I attended the Data Center Dynamics (DCD) Smart Energy conference in Stockholm. During a panel discussion on energy, data centers and innovation, David Hall (Senior Director of Technology Innovation for Equinix) made two observations, almost in passing, about metrics and monitoring. Both were intriguing and, to my ears, suggested that operators’ thinking about sustainability […]
Smart Energy is getting a lot of airplay in the data center world at present. New or planned products that fall under this broad banner include Energy-as-a-Service uninterruptible power supplies, software-defined power systems, and adaptable redundant systems that enable operators to raise or reduce their level of redundancy according to business needs. It might be […]
One of the more intriguing results of the Uptime Institute Global Data Center Survey 2019 concerned energy efficiency. For years, data centers have become ever more efficient, with power usage effectiveness (PUE) ratings across the industry (apparently) falling. Big operators, such as hyperscale cloud companies and big colos, regularly claim annual or design PUE figures […]
Avoiding IT service outages is a big concern for any operator or service provider, especially one providing a business-critical service. But when an outage does occur, the business impact can vary from “barely noticeable” to “huge and expensive.” Anticipating and modeling the impact of a service interruption should be a part of incident planning and is key […]