Posts

AIG Tells How It Raised Its Level of Operations Excellence

By Kevin Heslin and Lee Kirby Driving operational excellence…

Meeting the M&O Challenge of Managing a Diverse Data Center Footprint: John Sheputis and Don Jenkins, Infomart

By Matt Stansberry and Lee Kirby Driving operational excellence…

Avoiding Data Center Construction Problems

Experience, teamwork, and third-party verification are keys to…

Data center design goals and certification of proven achievement are not the same

On March 13, 2015, Data Center Knowledge published an article…

Proper Data Center Staffing is Key to Reliable Operations

The care and feeding of a data center By Richard F. Van Loo Managing…

The Making of a Good Method of Procedure

Good MOPs (method of procedure) help humans manage the complexity…

Improving Performance in Ever-Changing Mission-Critical IT Infrastructures

CenturyLink incorporates lessons learned and best practices for…

Operational Upgrade Helps Fuel Oil Exploration Surveyor

Petroleum Geo-Services increases its capabilities using innovative…

Explaining the Uptime Institute’s Tier Classification System

An abbreviated version of this column was written for Data Center…

Data Center Outages, Incidents, and Industry Transparency

The lack of transparency can be seen as a root cause of outages…