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Bulky Binders and Operations “Experts” Put Your Data Center at Risk

Wearable technology and digitized operating procedures ensure compliance with standardized practices and provide quick access to critical information By Jose Ruiz No one in the data center industry questions that data center outages are…

Data-Driven Approach to Reduce Failures

Operations teams use the Uptime Institute Network’s Abnormal Incident Reports (AIRs) database to enrich site knowledge, enhance preventative maintenance, and improve preparedness By Ron Davis The AIRs system is one of the most valuable…

Identifying Lurking Vulnerabilities in the World’s Best-Run Data Centers

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Peer-based critiques drive continuous improvement, identify lurking data center vulnerabilities By Kevin Heslin Shared information is one of the distinctive features of the Uptime Institute Network and its activities. Under non-disclosure…

Bank of Canada Achieves Operational Excellence

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The team approach helped the Bank earn Uptime Institute's M&O Stamp of Approval By Matt Stansberry The Bank of Canada is the nation’s central bank. The Bank acts as the fiscal agent of the Canadian government, managing its public…

Achieving Uptime Institute Tier III Gold Certification of Operational Sustainability

Vantage Data Centers certifies design, facility, and operational sustainability at its Quincy, WA site By Mark Johnson In February 2015, Vantage Data Centers earned Tier III Gold Certification of Operational Sustainability (TCOS) from…

Arc Flash Mitigation in the Data Center

Meeting OSHA and NFPA 70E arc flash safety requirements while balancing prevention and production demands By Ed Rafter Uninterruptible uptime, 24 x 7, zero downtime...these are some of the terms that characterize data center business…

Failure Doesn't Keep Business Hours: 24x7 Coverage

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A statistical justification for 24x7 coverage By Richard Van Loo As a result of performing numerous operational assessments at data centers around the world, Uptime Institute has observed that staffing levels at data centers vary greatly…

Examining and Learning from Complex Systems Failures

Conventional wisdom blames “human error” for the majority of outages, but those failures are incorrectly attributed to front-line operator errors, rather than management mistakes By Julian Kudritzki, with Anne Corning Data centers,…

U.S. Bank Upgrades Its Data Center Electrical Distribution

Open heart surgery on the data center: Switchgear replacement in a live facility By Mark Johns U.S. Bank emerged during the 1990s from mergers and acquisitions among several major regional banks in the West and Midwest. Since then, the…

AIG Tells How It Raised Its Level of Operations Excellence

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By Kevin Heslin and Lee Kirby Driving operational excellence across multiple data centers is exponentially more difficult than managing just one. Technical complexity multiplies as you move to different sites, regions, and countries where…