Entries by Kevin Heslin

IT Chargeback Drives Efficiency

Allocating IT costs to internal customers improves accountability, cuts waste By Scott Killian You’ve heard the complaints many times before: IT costs too much. I have no idea what I’m paying for. I can’t accurately budget for IT costs. I can do better getting IT services myself. The problem is that end-user departments and organizations […]

Australian Colo Provider Achieves High Reliability Using Innovative Techniques

NEXTDC deploys new isolated parallel diesel rotary uninterruptible
 power supply systems and other innovative technologies By Jeffrey Van Zetten NEXTDC’s colocation data centers in Australia incorporate innovation in engineering design, equipment selection, commissioning, testing, and operation. This quality-first philosophy saw NEXTDC become one of 15 organizations globally to win a 2015 Brill Award for Efficient IT. […]

Switzerland’s First Tier IV Certified Facility Achieves Energy Efficiency

Telecommunications company Swisscom AG builds a new data center in Berne, one of seven Tier IV data centers in Europe By Beat Lauber, Urs Moell, and Rudolf Anker Swisscom AG, a Switzerland-based telecommunications company, recently built a new data center in Berne, Switzerland. Swisscom spent three years and invested around US$62.5 million to build a […]

LG CNS Deploys Custom Cooling  Approach in Korean Data Centers

IT services provider develops innovative cooling system for use in its own cloud computing data centers By Jong Wan Kim LG CNS is a major IT services and solutions provider in Korea. Since 1987, LG CNS has acted as the CIO for LG Group’s affiliates. As of the end of 2014, its data centers provided […]

U.S. Bank Upgrades Its Data Center Electrical Distribution

Open heart surgery on the data center: Switchgear replacement in a live facility By Mark Johns U.S. Bank emerged during the 1990s from mergers and acquisitions among several major regional banks in the West and Midwest. Since then, the company continued to grow through additional large acquisitions and mergers with more than 50 banks. Today, […]

A Look at Data Center Cooling Technologies

Sabey optimizes air-cooled data centers through containment By John Sasser The sole purpose of data center cooling technology is to maintain environmental conditions suitable for information technology equipment (ITE) operation. Achieving this goal requires removing the heat produced by the ITE and transferring that heat to some heat sink. In most data centers, the operators […]

AIG Tells How It Raised Its Level of Operations Excellence

By Kevin Heslin and Lee Kirby Driving operational excellence across multiple data centers is exponentially more difficult than managing just one. Technical complexity multiplies as you move to different sites, regions, and countries where codes, cultures, climates, and other factors are different. Organizational complexity further complicates matters when the data centers in your portfolio have […]

Meeting the M&O Challenge of Managing a Diverse Data Center Footprint: John Sheputis and Don Jenkins, Infomart

By Matt Stansberry and Lee Kirby Driving operational excellence across multiple data centers is exponentially more difficult than managing just one. Technical complexity multiplies as you move to different sites, regions, and countries where codes, cultures, climates and other factors are different. Organizational complexity further complicates matters when the data centers in your portfolio have […]

The Calibrated Data Center:  Using Predictive Modeling

Better information leads to better decisions By Jose Ruiz New tools have dramatically enhanced the ability of data center operators to base decisions regarding capacity planning and operational performance like move, adds, and changes on actual data. The combined use of modeling technologies to effectively calibrate the data center during the commissioning process and the […]

Retainers Improve the Effectiveness of IEC Plugs

These small devices prevent accidental disconnection of mission critical gear By Scott Good Today IEC plugs are used at the rack-level PDU and the IT device. IEC plugs backing out of sockets create a significant concern, since these plugs feed UPS power to the device.  In the past, twist-lock cord caps were used, but these did […]